Legal Notice

Last updated: September 10, 2026

This Legal Notice provides information about the company responsible for operating this online store.

Our online store is operated by テックウインド株式会社 and currently serves customers in Hungary.

Nothing in this Legal Notice is intended to exclude, restrict or reduce any mandatory consumer rights available under applicable European Union or Hungarian law.

1. Company Information

Company name: テックウインド株式会社
Corporate number: 1010001143143
Responsible person: 王 夢周

Registered address:
東京都文京区湯島3丁目19番11号
Japan

Email: support@baala.shop
Telephone: +81 90 1846 5481

2. Operator of the Online Store

The online store, its commercial content and the products offered through it are operated by:

テックウインド株式会社

The technical e-commerce infrastructure used by the online store is provided through Shopify and related service providers.

Shopify provides technical platform services and is not the seller of products offered through our online store unless expressly stated otherwise.

The contractual seller for purchases made through our store is テックウインド株式会社, subject to the terms applicable to the relevant transaction.

3. Customer Service Contact

For questions regarding:

• Products;
• Orders;
• Payments;
• Shipping;
• Delivery;
• Tracking;
• Returns;
• Refunds;
• Privacy; or
• Other customer service matters,

please contact:

Email: support@baala.shop
Telephone: +81 90 1846 5481

When contacting us about an existing order, please include your order number where possible.

4. Registered Address

Our registered company address is:

テックウインド株式会社
東京都文京区湯島3丁目19番11号
Japan

This address is provided for company identification and official correspondence.

It should not automatically be treated as a product return warehouse address.

For product returns, please follow the procedure stated in our Return & Refund Policy and contact:

support@baala.shop

to receive the applicable return instructions.

5. Information on This Website

We take reasonable steps to keep information presented through the online store clear and current.

Website information may include:

• Product descriptions;
• Product specifications;
• Prices;
• Availability;
• Shipping estimates;
• Promotional information; and
• Other commercial information.

Despite reasonable efforts, typographical, technical or other errors may occasionally occur.

Where an error is identified, we may correct the relevant information.

If a material error affects an existing consumer order, the matter will be handled in accordance with applicable consumer law and our Terms of Service.

Nothing in this section limits mandatory rights concerning inaccurate, defective or non-conforming goods.

6. Product Images and Descriptions

Product images and descriptions are intended to provide customers with useful information about the products offered.

The physical appearance of a product may vary slightly because of factors such as:

• Screen settings;
• Device displays;
• Photography;
• Lighting;
• Manufacturing variations; or
• Reasonable product updates.

We do not use this provision to exclude responsibility where a product materially differs from the contract or description in a way that gives rise to statutory consumer remedies.

7. Prices and Commercial Information

Prices and other commercial information applicable to an order will be displayed through the online store and checkout process.

Customers should review the final order information before submitting an order.

If an obvious pricing or technical error is discovered, we may contact the customer to explain the issue and provide an appropriate solution.

Where payment has already been collected for an order that is subsequently cancelled, the relevant amount will be refunded in accordance with our applicable policies and legal obligations.

8. Intellectual Property

Content displayed through the online store may be protected by copyright, trademark and other intellectual property laws.

Protected content may include:

• Company names;
• Trade names;
• Logos;
• Product names;
• Product descriptions;
• Photographs;
• Graphics;
• Videos;
• Website designs;
• Text;
• Software; and
• Other original material.

Such content may belong to テックウインド株式会社, Shopify, licensors, service providers or other rights holders.

Unless permitted by law or authorized by the relevant rights holder, protected material should not be reproduced, distributed or commercially exploited without appropriate permission.

9. Third-Party Links and Services

Our online store may contain links to websites, platforms or services operated by independent third parties.

These may include services related to:

• Payments;
• Shipping;
• Tracking;
• Social media;
• Analytics; or
• Other online functions.

Independent third-party websites and services may be governed by their own terms and privacy policies.

We do not make an absolute guarantee regarding the availability, accuracy or security of independent third-party websites outside our control.

Nothing in this section excludes responsibility that cannot legally be excluded.

10. Website Availability

We take reasonable steps to maintain the availability and security of the online store.

However, temporary interruptions may occur because of circumstances such as:

• Scheduled maintenance;
• Technical problems;
• Network failures;
• Hosting interruptions;
• Security incidents; or
• Other circumstances outside our reasonable control.

We do not guarantee that the website will operate without interruption at all times.

This does not affect rights arising from an already concluded consumer purchase agreement.

11. Limitation of Liability

Nothing in this Legal Notice excludes or limits liability where such exclusion or limitation would be prohibited by applicable law.

In particular, nothing in this Legal Notice is intended to exclude liability for matters such as:

• Fraud or fraudulent misrepresentation;
• Intentional misconduct;
• Death or personal injury where liability cannot lawfully be excluded;
• Mandatory product liability;
• Gross negligence where applicable law does not permit limitation; or
• Violation of mandatory consumer rights.

To the extent permitted by applicable law, liability for indirect losses will be determined according to the circumstances of the particular case and applicable law.

12. Consumer Rights in Hungary

Our online store currently serves consumers in:

Hungary

Consumers in Hungary retain mandatory rights available under applicable European Union and Hungarian consumer protection law.

These rights may include, where applicable:

• Statutory withdrawal rights for distance purchases;
• Rights relating to defective or non-conforming products;
• Delivery-related consumer protections;
• Refund rights; and
• Other mandatory consumer remedies.

Our commercial policies do not replace or reduce rights that cannot legally be waived.

Please refer to our:

• Terms of Service
• Return & Refund Policy
• Shipping & Delivery Policy
• Privacy Policy

for additional information.

13. Privacy and Data Protection

Personal information collected through the online store is handled in accordance with our Privacy Policy.

For customers in Hungary, applicable GDPR and Hungarian data protection requirements will be observed where applicable.

Privacy-related questions or requests may be sent to:

support@baala.shop

14. Governing Law

The operation of テックウインド株式会社 is subject to applicable Japanese law.

To the extent legally permitted, contractual matters may be governed by Japanese law.

However, for consumers whose habitual residence is in Hungary, such a choice of law does not deprive the consumer of mandatory protections available under applicable European Union or Hungarian consumer law.

Nothing in this Legal Notice requires consumers to waive access to a competent court or other rights that cannot lawfully be waived.

15. Disputes and Complaints

If you have a complaint concerning an order, product or our Services, please contact us first:

Email: support@baala.shop
Telephone: +81 90 1846 5481

Please provide, where relevant:

• Your full name;
• Order number;
• Email address used for the order;
• Description of the issue; and
• Relevant supporting information.

We will review the matter and respond as reasonably appropriate.

Contacting us does not prevent you from exercising any statutory right or legal remedy available under applicable law.

16. Changes to This Legal Notice

We may update this Legal Notice where reasonably necessary to reflect changes in:

• Company information;
• Contact information;
• Online store operations;
• Applicable law;
• Regulatory requirements; or
• Other relevant business circumstances.

The current version will be published through the online store with an updated revision date.

Changes will not retroactively remove consumer rights relating to an order already concluded except where permitted by applicable law.

17. Official Contact Information

テックウインド株式会社
Corporate number: 1010001143143
Responsible person: 王 夢周

Registered address:
東京都文京区湯島3丁目19番11号
Japan

Email: support@baala.shop
Telephone: +81 90 1846 5481